Frequently Asked Questions

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General FAQs

Who owns EMedHome.com?
EMedHome.com is a privately held entity that was created by a practicing Emergency Physician, Rick Nunez, MD. EMedHome.com is not owned in whole or in part by any outside agency or commercial firm. Although EMedHome.com works with several Emergency Medicine organizations and Residency Programs to provide accurate, relevant clinical content, no such organization has controlling input or a formal affiliation with the website. You can be sure that there are no hidden commercial or political influences in our content.
How do I download EMCast to my mobile phone?

Click here to see step by step instructions to easily download EMCast directly to your mobile phone.

Who accredits the CME on EMedHome.com?

EMedHome.com is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. EMedHome currently holds accreditation with commendation by the ACCME.

Does a subscription to EMedHome.com include CME credit, or is there an additional charge?

A subscription to EMedHome.com includes access to all of our content and all CME credit, with the exception of the Board REview Programs and ECG Workshop which require a separate purchase. A subscription to EMedHome.com includes CME credit from the hundreds of Online EM Video Lectures, the bimonthly feature article series, and the monthly EMCast.  You can easily earn well over 100 CME credits annually.

Why am I unable to log-in?
There are three possible issues: (1) Logging-in to EMedHome.com content requires a subscription. If you have an active subscription and you are still unable to log-in, it means that you are using an incorrect email address/password combination. The email address is the one you entered into the website database. If you have changed email addresses and not updated your profile, then you must use your old email address. If you do not recall the email address used for your CME account registration or you have forgotten your password, feel free to use the "contact us" link on top of this page and we will respond within one business day. (2) In addition, the log-in function requires that your computer has cookies enabled. If your settings prevent the use of cookies, then you will have difficulty logging-in. (3) Finally, if your computer is behind a firewall (e.g., a PC in the ED as part of a hospital network), then the firewall settings may be preventing you from logging-in. Try another PC (e.g. one at home) to see if you can successfully log-in.
Why am I unable to retrieve my password?

If you are not receiving your password with the automated password retrieval function, it likely means that you are not entering the email address that we have on file for you. The email address to which your password is sent is the one that you entered into the website database. If you have changed email addresses and not updated your profile, then you must use your old email address. If you do not recall the email address used for your CME account, feel free to use the "contact us" link on top of this page and we will respond within one business day.  It is also possible that your ISP is blocking the automated password retrieval email because it is identifying it as spam. 

Why am I unable to view the PDF files on EMedHome.com?
Several sections of EMedHome.com contain files in PDF format, including the PDF database section and the LLSA CME Program. Adobe reader version 6.0 or later is required to properly view these files. If you do not have a recent version of adobe reader installed on your computer, you may download it for free simply by clicking here.
I have subscribed to the Question of the Day, but I do not receive it. Why?
The Question of the Day is sent to the email address that has been entered into our database. Please go to the "Edit Account" link of the "Manage Account" section to make sure the proper email address is entered. If the proper email address is entered, then the Question of the Day is being sent each morning, but a spam filter is preventing you from getting it. This can happen because your (1) ISP determines that the Question of the Day is spam, and blocks it from reaching you (2) you have a spam filter that requires a manual response to allow it to pass through, which will not occur because the Question of the Day function is an automated program or (3) the settings on your email program are such that the Question of the Day is blocked.
I am a Physician's Assistant/Nurse Practitioner. May I participate in the EMedHome.com CME activities?

You are more than welcome to participate. Many Pas/NPs are regular visitors to EMedHome.com and have completed our CME programs. Please check to see if our CME credit, however, is applicable to your situation (e.g. licensure, etc.). EMedHome.com is accredited to provide category 1 AMA/PRA CME credit to physicians.

How safe is the personal information provided to subscribe to EMedHome.com?
We keep the amount of information requested to create a CME account to the very minimum. All information is kept securely and we never share your information or email address with anyone. Please click here for a detailed explanation of our privacy policy. The credit card purchase of an EMedHome.com subscription and the LLSA CME Programs occur via a secure transaction.
How do I change my log-in email address and password?
In order to edit your personal information, simply log-in to EMedHome.com, and then go to the "Manage Account" section.
How do I change my name as it appears on my CME account/CME certificate?
You are unable to make such a change yourself. However, if you send us an email using the "Contact Us" link above, we will make the change right away.
How do I change my email address for the Question of the Day subscription?
Simply log-in to EMedHome.com, and then go to the "Manage Account" section.
How do I get my CME certificate?

After you complete a CME activity on EMedHome.com, the CME certificate appears immediately in the CME tracker where you can  print/download ythe CME certificate. If you do not see the CME certificate in the CME tracker, then you have not completed the CME activity, the last step of which is the brief exit survey.

I tried to go to EMedHome.com and the website was unavailable. What does this mean?
Websites can be unavailable for any of a number of reasons. Any interruption in internet traffic between your PC and the EMedHome.com server can prevent you from viewing the website. On occasion, the EMedHome.com server will malfunction. However, such occurrences are exceedingly rare and are short-lived. If you find that you are unable to connect to EMedHome.com, and you can surf other websites without any problem, simply return to EMedHome.com in a few minutes.
For how long do the bimonthly CME articles remain available for CME credit?
Bimonthly feature articles remain available for CME credit for one year from time of posting. After one year, the article is no longer available for CME credit, but is still available for review in the archives section. For a list of bimonthly feature articles currently available for CME credit, click here.
Can I renew my subscription before my expiration date?
Yes. When you renew your subscription, one year is added to your current expiration date, so you are not shortchanged by renewing early.
I have extra CME funds available. Can I renewmy subscription for more than one year?

Yes. Just select the number of years you would like added to your expiration date from the drop down on the billing page.

How do I print my CME certificate?
Upon completion of a CME activity on EMedHome.com, the CME certificate is available immediately in the CME tracker section. In this section you can print or download your CME certificate by clicking on the appropriate icons.
I signed up for the ECG workshop/ConCert Board Review course, but have not received by DVD. Do you have my shipping address?

When you log in to the ECG Workshop/ConCert Board Review course  for the first time, you will be prompted to enter your shipping address for the DVD.  Upon filling out this page, your DVD will be shipped within one week.

I completed a CME activity, why don't I see my CME certificate in the CME tracker?

Upon completion of a CME activity on EMedHome.com - the last step of which is the exit survey - the CME certificate is available immediately in the CME tracker section. If your CME certificate is not located in the CME tracker, then you have yet to finish the CME activity.

What is the mailing address for EMedHome.com?

32932 Pacific Coast Highway
#14-382
Dana Point, CA  92629

Is EMedHome CME credit accredited for AOA CME credit?

 EMedHome is accredited by the ACCME. According to the AOA website (http://www.osteopathic.org/inside-aoa/development/continuing-medical-education/Pages/2010-2012-cme-requirements.aspx), ACCME-accredited CME activities are equivalent to Category 2-A AOA credit.

How can I get a receipt for my purchase?

 To obtain a receipt of purchase, simply log in and go to the manage account section. 

LLSA CME Program

I forwarded my LLSA certificate to EMedHome.com but I cannot find my CME certificate in the CME tracker. Why not?

There are several possibilities:

1.  It is possible that you have yet to select your CME option.  The first time you log in to the LLSA program, you will be asked if you want to complete the program via the LLSA certificate method or via our self-assessment CME exam.  If you have yet to select this option, then our server cannot record the LLSA certificate of completion from the ABEM site.  To remedy this, just log in to the LLSA CME program in question.

2.  You may have selected the option to complete the LLSA CME program via our self-assessment exam, not via the LLSA certificate method.  Log in to the LLSA edition in question and read the text at the top which will explain which option you selected.

3. Did you return to complete the brief exit survey which is the last step of the CME activity?  Upon receipt of the LLSA certificate, you should have received an automated email inviting you to return to the LLSA section to complete the brief exit survey.  If you did not receive it or if it ended up in your spam folder, please add EMedHome.com to your safe sender list.

4.  It is possible the ABEM site did not function properly and the LLSA certificate was not sent.  Feel free to simply send it over as an email attachment.

 

I cannot find the exit survey for the LLSA Article CME program to complete the CME activity. Where is it?

For those participants that have opted to complete the program via completion of the self assessment CME exam, the link to the exit survey appears in the LLSA section when all of the modules of the self assessment exam have been completed. For those participants that have opted to complete the program via the LLSA certificate method, the link to the exit survey appears upon receipt of your LLSA certificate. If the link is not evident, then we have not received and recorded your LLSA certificate.

If I complete the EMedHome.com LLSA CME Program, do I still have to take the ABEM LLSA exam on the ABEM website to maintain my certification?

Our LLSA CME Program makes it easy to prepare for and pass the annual LLSA exam, and earn CME credit for the effort.  However, you still need to pass the LLSA exam on the ABEM exam to maintain board certification.  When you do go to take the LLSA exam on the ABEM website, we recommend keeping a second browser window open that contains our PDF outlines of the articles so you can easily find the answer to the exam questions.

How do I get the Patient Safety LLSA Review Module?

Upon signing up for the two most recent editions of the annual LLSA Article CME Program, you get access to the Patient Safety Review Module for free. Each edition of the LLSA CME Program has a link to the Patient Safety Review Module that becomes active as soon as you have signed up for the 2 LLSA recent LLSA programs.

Premier ECG Workshop

I signed up for the Premier ECG Workshop, but have not received my DVD. Why not?

The DVD will be shipped approximately one week after you have logged in to the Premier ECG Workshop and completed the firsty page, which includes a form for the shipping address for the DVD.  If you have not received the DVD, please make sure that this page does not appear when you log in to the ECG Workshop section, indicating that it has been completed.  Please note taht all of the of the content on the DVD is immediately available on the website. 

Do you offer institutional subscriptions?

Yes, we do offer instituional subscriptions for the Premier ECG Workshop.  An institutional subscription allows multiple users to access the course and download the content, even simultaneously.  Howver, CME credit is not included.  Please use the "contact form" at the top of this page for further details.